Hawthorne Lodge Out of Hours Update

Up to now, Hawthorne Lodge Vets has always provided our out-of-hours service.

We are now able pass the overnight on-call to our partners, Vets Now Coventry. This service has specially trained vets and nurses in emergency and critical care and is on-site all night. 

Vets Now Coventry will look after the out-of-hours between 6:30pm – 8am weekdays and midday on Saturday – 8am on Monday.

Vets Now Coventry is located at 34 Barker’s Butts Lane, Coventry CV6 1DT. This change will come into force immediately. 

In addition to the above service change, we would also like to make you aware of further amends, please familiarise yourself with these updates below: 

  • For non-Pet Health Club members, an admin charge of £12.35 will be applied for insurance claims or £19.78 for direct insurance claims.  
  • Opening hours on Saturday have changed to 9am-11am, for emergency care after this time please contact our out of hours partners, Vets Now Coventry.

Third-party providers will have access to your data to ensure we continue to provide veterinary care. To understand more about how we process your data please see our privacy notice on our website. You can rest assured there will be no disruption to your pet’s care. 

We thank you for your continued support and custom and look forward to seeing you and your pet in practice very soon.